Can I cancel my ticket to SHINE?
You can cancel your ticket for a full refund through Feb 28, 2021. Beginning March 1, there are no refunds. To process a refund, please email firstname.lastname@example.org
Can I transfer my ticket to SHINE to another person?
Due to the nature of a virtual event, tickets cannot be transferred. If you would like to cancel, please email email@example.com.
Will there be a 4Life store to purchase new products and swag?
Yes. All of your favorite 4Life products will be available for purchase online. New swag merchandise will also be available.
Will there be an option for international markets to purchase new products and swag?
Unfortunately, products and SWAG will only be shipped in the U.S. Please contact your local market if you have questions about product purchases. The exception is the International Digital Pass + SWAG registration package, which will include a 4Life water bottle and a 4Life Transfer Factor core product.
With a SHINE 2021 digital ticket only, will I have access to the 4Life store?
Yes! You will have access to all content online, including trainings and general sessions.
What if I achieved a new rank and was supposed to be recognized this year?
If you qualified to walk across stage for the Las Vegas 2021 convention, you will be invited to participate in recognition at our next in-person event.
Will there be a Success Builder magazine to showcase recognition?
Yes. For all distributors living in the U.S., a recognition magazine will be included with all purchases of the Swag Bag and Digital Pass. The Success Builders magazine is only available through the Swag Bag and Digital Pass purchase and will not be shipped individually.
What is in the SHINE convention swag bag?
The U.S. SWAG box contains:
- 4Life branded backpack
- 4Life notebook
- 4Life pen
- 4Life hat
- 4Life stickers
- 4Life logo tattoo
- 4Life Transfer Factor® Classic Chewable – has a delicious citrus cream flavor and is safe for ages 4 and up!
- Success Builders Recognition magazine (featuring ALL new International Diamonds and above from Oct 2019 to present)
The International SWAG box contains:
- 4Life branded water bottle
- 4Life Transfer Factor core product
When will my SHINE convention bag be delivered?
All swag boxes purchased before March 15 will be shipped between April 1–10, 2021. Orders placed after March 15 will be shipped until supplies run out. We expect SHINE boxes to sell out fast, so order yours soon!
Will there be translation offered during SHINE?
All sessions will be conducted in English. Translation will be supported in the following languages: Spanish, Korean, Russian, Portuguese, and German.